The Art of People – Book Summary – Part 3

The Art of People Book Summary

Name: The Art of People
Author: Dave Kerpen
Book available in English at: Amazon
Book size: 288 pages

Click here to read the part 2>>


In a world where we are constantly connected, and social media has become the primary way we communicate, the key to getting ahead is being the person others like, respect, and trust.

The Art of People
The Art of People

Shop NowAmazon Affiliate Image


“There’s no I in team, but there is an I in leadership.”

Leadership consists of:

  1. Setting and communicating the overall vision for your team. 2. Making sure you have the right people in the right seats on the team.
  2. Making sure you have enough resources and money to help the team succeed.
A. How to get everyone to want to be around you

Words have power, and the word fantastic is contagious and has positive energy.

Use words, wisely words like Fantastic, makes heads turn and sound very positive!

It’s amazing how one simple word can draw people in and get them pumped to be around you.

B. Always be the one to give bad news

Transparency is vital.

  1. Report down how transparent you are at office and home.
  2. Note down three truths which you can share with them to gain trust!
  3. Deliver the transparent truth, but remain positive and steadfast in your determination to accomplish your vision.


Your attitude toward resolving a conflict, whether it’s a conflict between you and someone else or a conflict between two other people, makes all the difference. In any conflict, all we want is to feel heard and be helped and have the issue resolved.

Remember, if you’re there to help, you’re there to win.

A. Let cooler heads prevail

Unless both parties aren’t cool and calm, things are not going to be resolved. Don’t waste any time and energy on the situation if you can see that the other person’s emotions are still red hot. Instead, take a deep breath, give the other person space, and resolve the conflict later.

B. Let go to get what you want

Sometimes conflicts are solved quickly, some take time. But sometimes conflicts simply can’t be solved. In those instances, the best way, really the only way, to solve a conflict with another person is to decide to let go. You need to first take care of your mind, body and heart, hence sometimes you need to surrender.


Remember, it’s not all about you. Whether you’re speaking to an audience of three thousand, three hundred, thirty, or three, if your hope is to inspire them, your material and delivery have to be about them and how they can grow, not about you.

For instance, if you’re doing a sales presentation, the slides should remind your audience what their problem is and how your solution will improve it. It should help them to imagine and even envision life without that problem.

A. Be unoriginal

People love a little inspiration whether it’s morning, noon, or night. Always use famous quotes, which deliver power.  And by all means consider sharing that quote (with credit) with your team and with the world.

B. Homelessness: the instant cure for any bad word

A random act of kindness is an instant cure for any bad mood.

  • You can pick up litter.
  • You can call your grandma.
  • You can hold the door for the next ten people to come and go from your office building.

Focus your time and attention completely on someone needier than you in one way or another. It brings immense satisfaction.

C. Don’t let one unkind word destroy years of praise

The reality is that sometimes people need constructive criticism to improve. Even people who say they’re good at accepting feedback surely would rather be praised than criticized.

  1. Never give out criticism in front of other people. It never works. (It only leads to shame and fear.)
  2. Instead, have a one-to-one private discussion.
  3. Make sure to offer positive solutions to the issues at hand.
  4. Don’t dwell on the negative, and look for future opportunities to publicly praise the positive about the person as soon and as much as you can.


Make a list of five creative ways you can surprise your employees, colleagues, clients, or family. Try to surprise and delight people every day, even in little ways: Praise, kind words, and the little things often go as far as the big things.

A. Go back in time and write a thank you card

Thank you cards will help you build loyalty, pride, and, yes, influence among your team members and with your customers, partners, friends, and family.

B. An intro a day goes a long way

At its heart, an introduction does two things. First, it endorses the two people you’re introducing. It tells each of them that the other is worth connecting with. Second, it provides information on why the two people should connect. A good intro is a benefit and both parties will appreciate you for having thought of them and connecting them.

C. Be unoriginal: part 2
  1. Try and be social. Join one of those key social networks (Linkedin or Twitter) for building your personal brand.
  2. Keep a master list and begin to share and schedule the content (Education/ social/ inspirational) for your social networks. Shortlist five key individuals and send them the useful content privately through Snapchat or Whatsapp or in a text message.

Guys! In a world where we are constantly connected, and social media has become the primary way we communicate, the key to getting ahead is being the person others like, respect, and trust.

With this, we come to an end of this amazing book “The Art of People” written by Dave Kerpen.

This summary was taken from Booklet – ‘Make India Read’ app by Amrut Deshmukh.

If you love the summary of ‘The Art of People’ book part 1 and want to read the whole book, you can take it from Amazon.

Please comment below to let us know your thoughts and don’t forget to share with your friends.

Leave a Reply

Please Login to comment
1 Comment threads
0 Thread replies
Most reacted comment
Hottest comment thread
1 Comment authors
Kymberly Recent comment authors
newest oldest most voted
Notify of

Let me know if you’re looking for a article author for your site. You have some really good posts and I think I would be a good asset. If you ever want to take some of the load off, I’d really like to write some content for your blog in exchange for a link back to mine. Please shoot me an e-mail if interested. Many thanks!